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CATALYNK Knowledge-Centered Service (KCS) training certifies your team in knowledge practices to get customers the answers they need, faster
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  • KCS v6 Practices Certification Exam
    $450 +
    KCS v6 Practices Certification Exam
    Proctored 120 minute exam of 65 scenario-based multiple choice questions.Knowledge-Centered Service (KCS®) v6 Practices Certification designates individuals who demonstrate a thorough understanding of the KCS concepts including the Solve Loop and Evolve Loop practices and techniques, and best pract...
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